Last updated: January 2026

Cv11 Privacy Policy – Your Data Is Completely Safe With Us

At cv11, protecting your personal data is our highest priority. This Privacy Policy sets out clearly what data we collect, why we collect it, and how we keep it safe — no fine print, no hidden clauses, just straight answers.


How We Protect Your Data

Here is a quick overview of the key pillars of cv11's privacy policy. Each point plays a direct role in protecting your data.

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SSL Encryption

The entire cv11 website is protected with 256-bit SSL encryption. Every transaction and data exchange is fully encrypted — completely unreadable by any third party.

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Your data is never sold

Your personal data is never sold to third parties. cv11 does not, and will not, engage in any activity that violates this Privacy Policy.

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Firewall protection

Our servers are protected by industry-standard firewalls and cybersecurity measures, with continuous monitoring against hacking and data breaches.

Data Under Your Control

You can view, correct, or request deletion of your stored data at any time. You have full control over your information.

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Minimal Data Collection

Cv11 only collects information that is genuinely necessary to provide our services. We do not request or retain data that serves no purpose.

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Compliance with International Standards

Our privacy policy is built in accordance with international data protection standards. We take the utmost care in safeguarding your information.


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Section 01

Introduction & Scope

Cv11 (cv11.ws) is an international online Sports Betting and gaming platform serving users in Bangladesh and beyond. This Privacy Policy explains what data cv11 collects from you, why it is collected, how it is used and protected, and what rights you have in relation to it.

By using the cv11 website or registering an account, you agree to this privacy policy. Please read it carefully before signing up. If you have any questions, feel free to reach out to our support team.

Please Note: This Privacy Policy governs our Terms & Conditions This document must be read alongside the other. Both documents complement each other.

Cv11 believes in full transparency. We never collect data without your knowledge. Only information you are aware of and have consented to will be collected.

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Section 02

What types of data are collected

Cv11 collects two types of data — information you provide directly, and information collected automatically. Details are outlined below:

Information you provide directly:

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Residential address and country.
  • National ID / passport number (for KYC verification).
  • Payment details (bKash/Nagad/Rocket number, bank information).
  • Information and messages provided when contacting customer support.

Automatically collected data:

  • IP address and device type.
  • Browser type and operating system.
  • Time of entry and exit from the site.
  • Pages visited and time spent on each.
  • Betting history and transaction records.
  • Cookies and session data.
Data Type Example Purpose
Identity information Name, date of birth Account Verification
Contact Information Email, Phone Customer Support, Notifications
Financial Information Mobile banking number Payment Processing
Technical Data IP, browser Security & Analytics
Usage Data Betting History Service Improvement
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Section 03

Why data is collected

Cv11 does not collect data without purpose. Every piece of information we gather has a specific reason behind it. The key reasons are outlined below:

  • Account Management: To secure registration, login, and account safety.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC verification: To verify age and identity, and to prevent money laundering.
  • Customer support: To understand your issue and provide a quick resolution.
  • Promotions & bonuses: To send you relevant offers (with your consent).
  • Legal compliance: To meet the requirements of international regulatory authorities.
  • Service improvement: To analyze and improve your experience on the platform.
  • Fraud prevention: To detect and prevent suspicious activity.

You can unsubscribe from marketing emails or SMS at any time. However, transactional and service-related messages cannot be turned off.

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Section 04

How Data Is Stored and Kept Secure

Cv11 employs internationally recognized technical and organizational measures to keep your data secure. Our security framework is detailed below:

  • SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
  • Database Encryption: Sensitive data stored on our servers is kept in an encrypted state.
  • Two-Factor Authentication (2FA): Two-factor authentication (2FA) for an extra layer of account security.
  • Firewall & DDoS protection: Advanced firewalls run 24/7 to protect against external attacks.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Restricted Access Policy: Only authorized personnel have access to specific data.
  • Backup Systems: Regular data backups are performed to prevent data loss.

While we maintain the highest security standards, no online platform can guarantee 100% security. Please keep your account password strong and confidential at all times.

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Section 05

Who Your Data Is Shared With

Cv11 never sells your data. However, in specific circumstances, limited information may be shared with trusted third parties:

  • Payment Providers: Solely to process transactions with bKash, Nagad, Rocket, and similar services.
  • KYC Partner: Authorized third-party service providers for identity verification.
  • Legal Authorities: To regulatory authorities when required by court order or legal obligation.
  • Security Partner: To assist in investigations into fraud or money laundering.
  • Technology service providers: Cloud storage and hosting partners, who are bound by the same privacy policy.

Our agreements with all third-party partners include data protection clauses. They are not permitted to share your information with anyone else without our authorization.

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Section 06

Cookies & Tracking Technology

The cv11 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of cookies we use:

  • Essential Cookies: These cannot be disabled, as they are essential for login sessions and security.
  • Performance cookies: Helps identify which sections of the site are used most.
  • Preference cookies: Remembers your language and other preferences.
  • Analytics Cookies: To analyze site traffic and usage patterns.

You can disable cookies through your browser settings; however, doing so may affect the functionality of certain cv11 features. Please refer to your browser's help page for guidance on managing cookies.

Section 07

Your rights

Cv11 fully respects the following rights you hold regarding your data:

Right to Access You may request to see what information we hold about you.
Right to rectification You may request corrections to any inaccurate or outdated information.
Right to Erasure You may request the deletion of your data under certain circumstances.
Right to Restrict Processing In certain cases, you may request that the processing of your data be restricted.
Right to data portability You may request a copy of your data in a structured, readable format.
Right to Object You may object to the use of your data for marketing or specific purposes.

To exercise any of these rights, email our support team at: support@cv11.ws — We will respond within 30 business days.

Please Note: In cases involving legal obligations or fraud investigations, certain data may not be erasable. We will inform you in detail if this applies.

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Section 08

Data Retention Period

Cv11 does not retain your data indefinitely. A specific retention period is defined for each type of information:

Data Type Retention period Reason
Account Information 5 years after account closure Legal Compliance
Transaction Records 7 years Financial regulatory requirements
KYC documents 5 years after account closure AML Compliance
Customer Service Records 3 years Dispute Resolution
Marketing preferences Until consent is withdrawn Personal preferences
Cookie data Up to 13 months Site analytics

Once the retention period expires, data is automatically and securely deleted or anonymized.

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Section 09

Children's Privacy

Cv11 strictly does not provide services to anyone under the age of 18. Our platform is intended exclusively for adults.

  • Age verification at the time of registration is mandatory.
  • We do not knowingly collect personal data from anyone under the age of 18.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • Any account found to belong to a minor will be closed immediately.

If you believe a minor is using cv11, please support@cv11.wsto let us know.

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Section 10

Privacy Policy Updates

Cv11 reserves the right to update this Privacy Policy as needed. In the event of any changes, we will take the following steps:

  • For significant changes, you will be notified at least 7 days in advance via your registered email.
  • The date of the most recent update will always be displayed at the top of this page.
  • Continued use of cv11 following any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may close your account.

Previous versions of the Privacy Policy are available upon request. Email us at: support@cv11.ws

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Section 11

Contact us

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

  • Email: support@cv11.ws
  • Live Chat: Available via the bottom-right corner of the website (24/7).
  • For general inquiries, visit our FAQ Page here.
  • For more information, visit our Terms & Conditions Read.

We typically respond to data protection requests within 30 business days. For urgent matters, reach us via live chat — our team is available around the clock.


Your data is safe — get started today!

Your privacy is fully protected at cv11. Create your account with confidence and enjoy the best betting experience in Bangladesh.

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